After joining tk 713, many users find themselves with questions — big and small. How to register, which payment methods work, where to find bonuses, how long withdrawals take — these are the kinds of questions our support team hears every day. So we've compiled the most frequently asked ones into this FAQ page.
On this page you'll find detailed answers covering account registration and management, deposits and withdrawals, bonuses and promotions, gaming rules, security measures, and how to reach support — all written in plain, easy-to-understand English for users of all ages.
If you can't find the answer here, reach out via our 24/7 live chat or email. Our Bengali-speaking support team is always ready to help.
Account Questions
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Opening an account with tk 713 is quick and easy.
On the registration page Enter your mobile number, password, and the required details. You'll receive an OTP on your mobile — verify it and your account will be activated instantly. The whole process takes just 2–3 minutes.
To register, you'll need your mobile number, a strong password, and your full name. Your date of birth may also be required for age verification. Your national ID or passport may be needed later during KYC verification.
No. tk 713 allows only one account per person. Attempting to open multiple accounts using the same mobile number, bank account, or device may result in all accounts being closed and any funds being forfeited.
On the login page Click the "Forgot Password?" option, enter your registered mobile number, and an OTP will be sent to you. Verify the OTP and set a new password. The whole process takes just 2–3 minutes.
After logging in, you can update your email, address, and certain details from Account Settings. To change your mobile number or name, you'll need to contact the support team and complete identity verification.
Yes. If you'd like to close your account, simply let our support team know — just make sure to withdraw any remaining balance first. As part of our Responsible Gaming commitment, temporary self-exclusion is also available. To find out more,
Responsible Gaming page.
Deposits & Withdrawals
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tk 713 supports Bangladesh's most popular payment methods — bKash, Nagad, Rocket, and Upay — as well as bank transfers. Cryptocurrency support is limited; contact support for the latest information.
The minimum deposit on tk 713 is generally ৳100 BDT. Maximum limits vary by payment method and account type. Check the deposit page or contact support for specific limits.
Deposits via bKash, Nagad, and Rocket are typically instant — most appear in your account within 2–5 minutes. Bank transfers may take 1–2 business days. If your deposit is delayed, take a screenshot of the payment and contact support.
Withdrawal requests are typically processed within 15 minutes to 2 hours. During peak hours or for larger amounts, it may take a little longer. If your KYC verification is pending, your first withdrawal may be delayed.
tk 713 does not charge any deposit fees. However, your mobile banking provider (bKash/Nagad) may apply their own transfer charges. There are no additional withdrawal fees above a certain amount.
If your request is still "pending", the support team may be able to cancel it. However, once it's marked as "completed", cancellation is no longer possible. Use live chat for the fastest response.
Contact the support team immediately and send a screenshot of the transaction. tk 713 will do everything possible to assist, but once funds have been transferred to another account, a full recovery may not be guaranteed. Always double-check the number before making a withdrawal.
Bonus & Promotions FAQs
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Yes! After registering with tk 713, you'll receive a welcome bonus on your first deposit. The bonus amount and terms may change from time to time. To see the latest offer,
Platform Visit the page or ask support.
Each bonus comes with its own wagering or rollover requirements. Typically, you need to bet the bonus amount a set number of times before it becomes withdrawable. For example, a 20x wagering requirement on a ৳100 BDT bonus means you must place ৳2,000 BDT in bets. Always read the terms and conditions for each bonus carefully.
Share your referral link or code with a friend. Once they register using your link and make their first deposit, you'll receive a referral bonus. The bonus amount depends on how much your friend deposits. There's no limit on the number of referrals.
Cashback offers generally apply to active members who have met a minimum betting threshold. Cashback is calculated on weekly or monthly net losses. VIP members receive a higher cashback rate. Contact support to check your eligibility.
Most bonuses have an expiry date and will lapse if not claimed within the specified period. In some cases, you may be able to request a bonus by contacting support. Check the promotions page regularly for the latest information on all offers.
Gaming Questions
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tk 713 offers Sports Betting (cricket, football, tennis), Live Casino (baccarat, roulette, blackjack), slots, lottery, and virtual games. New games are added regularly. For more details,
New Games page.
In Live Betting, odds change continuously throughout the match. The odds at the exact moment you confirm your bet are the ones that apply. Odds fluctuate based on match conditions, score, and time. To view detailed analysis,
Match Odds page.
On the lottery page View the active lottery rounds, buy your tickets, and wait for the draw results. Winnings are credited directly to your account. tk 713's lottery is fully transparent and RNG-verified.
In Sports Betting, once a bet is confirmed, it remains valid even if you lose your connection. In Live Casino or slots, the outcome of any round in progress at the time of disconnection is automatically saved by the system and will be visible once you reconnect.
A bet may be voided if a match or event is cancelled, if the match doesn't start at the scheduled time, or due to a technical error. In such cases, the full bet amount is refunded. If you have a dispute about a result, contact the support team.
Security FAQs
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tk 713 protects your personal data with SSL encryption and does not share it with third parties. For more details, visit our
Privacy Policy read more.
Go to the Security section in Account Settings and enable Two-Factor Authentication. You'll receive an OTP on your mobile every time you log in. Keeping this on significantly reduces the risk of unauthorized access to your account.
Change your password immediately and notify the support team. Log out of all active sessions. Enable 2FA for future protection and avoid sharing your password with anyone.
KYC (Know Your Customer) verification is required to prevent fraud and keep your account secure. Upload a photo of your national ID or passport in Account Settings. Once verified, your withdrawal limit increases and processing becomes faster.
Support Questions
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For the fastest assistance, use the live chat on the site. You can also reach us by email: support@tk713.bet — typically responds within 24 hours. Our support team is available in Bengali 24 hours a day, 7 days a week.
Start by contacting us via live chat or email with full details. Every complaint is assigned a ticket number so you can track its progress. Complex cases are escalated to the senior team and are typically resolved within 48 hours.
Absolutely. The tk 713 support team provides full service in Bangla. Write or speak in Bangla and we'll understand and respond in kind — don't hesitate to reach out in your language.
We take responsible gaming seriously. To learn more about deposit limits, self-exclusion, and cooling-off periods,
Responsible Gaming Read the page. If you experience gaming addiction or related issues, contact support right away.